Our company received a call from an insurance agent who had a client who had suffered smoke damage in their belongings.
SERVPRO of McAllen performed a visual inspection and concluded that the best option was to perform a pack out and transport everything to our facilities to do a professional cleaning and deodorization.
Using specialized software, a detailed inventory was carried out with images, and the furniture was packed for protection. One of the most important steps that are performed is a deodorization by means of activated oxygen (ozone), which may require more applications depending on severity. In our facilities, we used the most modern method in the market such as ultrasonic; Esporta Washing System to carry out proper cleaning of the contents.
It took our team approximately two weeks to conclude cleaning and deliver the client’s belongings.
In the end, the Agent and Client were satisfied by the final results.