What our Customers say...


I'm so glad we hired SERVPRO for their carpet cleaning services! We recently moved out of our apartment into a home and the moving wasn't the hard part, it was the cleaning out part! I'm a fur mother of two fur babies and they shed like CRAZY. We lived in a fully carpeted apartment, so there was always fur no matter how much I vacuumed. SERVPRO arrived and by the time my husband and I went out and came back from having lunch (less than 2 hours) my apartment looked nicer than when we moved in! I was kind of skeptical because when I called they said they'd clean "Like it never even happened." but they kept their promise. I wish I would've used them for deep cleaning before.

We needed an emergency carpet clean-up in our house after our previous tenants moved out and our interior carpet was literally destroyed. SERVPRO came within hours and by the next day, the technicians were done with the whole job not only were they professional they really went above and beyond to make sure it looked I guess like how their slogan says "Like it never even happened." It was crazy! I love the outcome so much!! Definitely recommend it to my friends. ??

"I am an Insurance Agent and my clients who have used SERVPRO services always leave a good feedback to them and their services".

"SERVPRO does it all! Very unique company".

"Thank you for always stopping by, and being very informative. I really appreciate all your help".

"Great job SERVPRO"!

"Great Service. I Will def start referring all our business for our homeowners claims here".

"Super great and friendly staff! Always professional"!

I love this professional groups of guys.I was very comfortable around them and that is very important to me.

Highly recommend SERVPRO of Mcallen !!

I absolutely love my house !! I highly  recommend SERVPRO of Mcallen. Everyone was wonderful. It was hard walking into the house the day after the fire and your employees were very compassionate,I truly appreciate everything you have done to help us get back in our home,We love our home is beautiful. Thank you so much.

I'm very pleased with the overall service provided. All SERVPRO

on-site personnel were very professional and courteous. Always offered an excellent customer service!! I appreciate the outstanding commitment to serve,  Congratulations.

Excellent , Nothing to improve....Special Thanks to Jim,Great Leader !!! .I was extremely impressed with the high level of performance, all technicians were professional & polite.

Great Job !! the people on the job site  were exceptional.

Excellent work, very satisfied with Mr. Luis Rodriguez and his team. 

Great service would recommend and use again.

Nice & Clean work by the personnel. Very professional. 

I called in my water loss at 4:00 AM, in which SERVPRO of McAllen responded immediately. I could have not asked for a better company to attend my water loss. By 9:00 AM that morning, everything had been taken care off. Awesome job by SERVPRO of McAllen. 

Satisfied with all the personnel I dealt with and SERVPRO.

SERVPRO  Helped with everything that I asked !! Thanks

Keep up the excellent job !!

Job well done, honest ! Very Professional !!

The Technician has been very courteous since the first day, He is very knowledgeable what he is doing.

Thanks !! 

Very nice job !!

Keep up the good job !!

Great job;Good communication and Excellent attitude.

Amazing perssonel , amazing service / professionalism, made this process extremely less stressful. I'm extremely thankful for your service.

I was Impressed how fast  showed  in my place and how quick clean and setup all the equipment, Thanks for You help.

All personnel were very helpful.

The Personnel was extremely informational and professional. We highly recommend all the personnel.

We were impressed with utmost professionalism displayed by the entire staff.I'm truly grateful for their expertise & would highly recommend.

Great Staff ,very helpful , the job was professional done.

Thanks SERVPRO of McAllen.

Very good service and very professional all the personal.

Employees were prompted and honorable.

I love this company. They've been super clean, professional & helpful. We recently got mold & they right away came out , Identified the problem & got to it ASAP . I strongly recommend them.

Wanted to thank SERVPRO of Mcallen for their excellent service.They have great customer service and would highly recommend them.They were fast to clean up all the mess.The plan was explained while the crew took care the problem.

Excellent Job !!!

Very punctual at all time of home visits. Explained throughout the days, including what to expect and what will happen.

Great Service-keep up the good work!

Thank you

Laura L. Sauceda

All the gentlemen who worked on my loss were very professional and courteous. It was a pleasure having them in my home during this time.

SERVPRO is the most professional company I have ever dealt with. Thank you for meticulously completing the remediation. They worked quickly and I was very impressed with the work. Thank you.

SERVPRO did excellent work and we appreciate the rapid response.

I was very satisfied with Mr. Peter Moreno and his crew. They went out of their way to assure me all will be fine and to let them take it form that point on. They were a great help to us when we really needed someone.

I had not experienced a loss to my home ever. When it happened, I felt helpless and did not know what would happen next. When SERVPRO arrived, I felt a great feeling of relief. I knew I was in good hands. Great Service.

Communication with the Customer was excellent as was the speed in which they arrived and got right to work.

You cannot improve on perfection, they were GREAT.

Everything was just right. Hard to recommend anything when all was perfect. We were very satisfied with the professionalism and punctuality of the crew. Explanations of everything that was being done were clear and concise. Thank You SERVPRO.

We are completely pleased with the professionalism and service of all the SERVPRO personnel who serviced our Church emergency.

I was not aware of the problem I had but thanks to SERVPRO I realized that there was a big problem not visible to the eye. They pointed out all the water that was behind the walls and proceeded to dry my house immediately. I strongly recommend SERVPRO.

SERVPRO was excellent! The customer service is the best.

SERVPRO provided excellent service. They were well mannered, timely and efficient.

I was very impressed with SERVPRO workers and their professionalism. SERVPRO was very thorough and concerned about doing their job to the best of their ability.

SERVPRO made the process simple and gave us an honest estimate. This type of event is stressful no matter what the circumstance. The job was finished on time and with professionalism.

SERVPRO was very impressive with the professionalism of the workers/company. SERVPRO was very thorough and concerned about doing their job to the best of their ability.

I have no suggestions!  I'm already bragging on the professionalism shown by SERVPRO.

This entire job was handled so expertly & in a professional manner.

SERVPRO of Mcallen was excellent!! I will recommend SERVPRO to all my friends and family. Keep up the great work.  The team was extremely professional and knowledeable.  They informed us in detail what they were doing.  I was impressed with how prompt and punctual they were with our appointments.